This privacy policy (the “policy”) was last updated on 27/09/2024 and refers to the websites; https://tridentcontrols.ie and any other websites operated by Trident Controls Ltd., whose principal place of business is at Unit J8, M7 Business Park, Newhall, Naas, Co Kildare.

This policy (together with our Terms & Conditions and any other documents referred to in such terms and conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, and applies to all of your personal data irrespective of the medium or method by which we obtained/received your data.

In this policy, the term “personal data” means data relating to a living individual who is or can be identified either from the data, or from the data in conjunction with other information, that is in, or is likely to come into, our possession, and includes personal data as described in data protection legislation (as defined below).

Please read the following carefully. Entering into this website and providing your consent to our use of your data by the terms of this policy indicates that the user (either “user” or “you”) has reviewed this policy and has agreed to be bound by it as well as our Terms of Use. You will be required to expressly accept and consent to this policy before we process your data. If you do not agree to these terms, you must leave the website immediately. We will keep a record of your consent in this regard. If you no longer consent to our processing of your data, you may request that we cease such processing by contacting us via the ‘How to contact us’ facility referred to below.

We fully respect your right to privacy about your interactions with the website, and we endeavour to guarantee to be transparent in our dealings with you as to what information we will collect and how we will use your information. Also, we only collect and use individual user details where we are legally entitled to do so. Information about personal data collected by Irish entities is available on www.dataprotection.ie, the website of the Irish Data Protection Commissioner (“DPC”).

We will handle your data by data protection legislation. “Data protection legislation” means the Data Protection Acts 1988 and 2003 and Directive 95/46/EC, and any other applicable law or regulation relating to the processing of personal data and to privacy (including the E-Privacy Directive), as such legislation shall be amended, revised or replaced from time to time, including by operation of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) (and laws implementing or supplementing the GDPR).

We only collect and use individual user details where we are legally entitled and/or required to do so in accordance with data protection legislation. Where you have provided your consent to our collection and use of your data, you are entitled to withdraw such consent by notice to us.

You may provide various types of personal information, including:

• For business purposes, we will require personal and/or business contact information (such as name, billing address, postcode, phone number, job title, email address, social media handles, areas of expertise).
• For consumer information and promotions we may receive names, email addresses and areas of interest to determine your preferences.
• We may require images and video footage for marketing purposes and may seek special offers about your business for business development and marketing purposes.
• Bank details/account numbers, credit/debit card numbers (for secure processing third-party payment services), digital wallet, or other payment service information.
• Depending on the service we are providing to you, we may also require business performance information such as physical infrastructure, employment figures etc. We may also require other information such as location/GPS data, language, Tax/VAT no.. We will also request this information directly from you.

If you submit any personal information about other people to us or our service providers and partners (e.g. business colleagues), you represent that you have the authority to do so and to permit us to use their personal information by this privacy policy.

We collect personal information related to your activities on our website, such as browsing patterns, purchase history (through WooCommerce), and engagement with our newsletters (via MailPoet). This data may include IP addresses, device type, and geolocation data collected through Google Analytics for analysis and improvement of our services.

Images and visual content

This is particularly relevant to the provision of images/footage and material which may promote your business or your area but also contain pictures of people. If you submit such content, you are doing so in the full acknowledgement that you have and can provide Trident Controls Ltd. with evidence of the required copyright allowing us and our partners to use the content.

You also acknowledge that you can provide Trident Controls Ltd. and its entities/partners with evidence of the necessary waivers and permissions from persons in the images/footage for you to share such content with our partners and us.

Trident Controls Ltd., on occasion, takes photographs installation work carried out by our agents for purposes of advertising case studies and project portfolios. We also, on occasion, take photos of participants at its own and partner events (such as sales and promotions events, activities, tours, training and networking events). We will endeavour to check you are happy to feature in a photo wherever possible, however often photos are of large groups and it is not possible to check with you in advance. Part of the terms of conditions of your acceptance to attend these events is your acceptance to be included in photographs, and in doing so, you permit us to use these photos for legitimate business purposes such as providing evidence that the event took place, local or internal publicity or promoting similar events.

How we collect personal data

We and our service providers may collect personal information from a variety of sources, including:

• From you or someone acting on your behalf: We may receive personal information you or someone acting on your behalf shares with us such as your name and contact details.
• Through Trident Controls Ltd. services: We may collect personal information about you when you use our services, for example, when you sign up for or open a newsletter, make a purchase, click through a mail, avail of a promotion, attend an event or avail of our other services whether paid or unpaid.
• Offline: We may collect personal information you provide to us offline, such as when you attend one of our events, place a verbal order over the phone, or contact customer services.
• We do not knowingly collect personal information from children without proper parental consent. If you believe that we may have collected personal information from someone under the age of 18 without parental permission, please let us know using the methods described in the Contact Us section and we will investigate and address the issue promptly.

We and our third-party service providers may collect and automatically process this information in a variety of ways, including:

• When registering with us, you will be asked whether or not you consent to us sending you electronic communications/direct marketing. If you provide your email address and consent for email marketing, some information is collected about when/if the email was opened and what links were clicked. This information is used to assess the engagement and success of an email campaign.
• Clicking on a link in any of these emails may cause you to be personally identified on our site and may cause some part of your past browsing history on our site to be available to our personnel so we may more effectively engage with you and improve our site. If you do not wish for this tracking to occur, you can unsubscribe from our mailings or use private browsing mode to avoid monitoring.
• If you fill out a web form on any of the Trident Controls Ltd. websites for either commercial or contact reasons, your information will be stored in our CRM system and some amount of your prior browsing on our site may be available to us to determine your interests. We may use this information to engage with you and improve our site more effectively. If you do not wish for us to have your personal information, please do not register or fill out any of the web forms on this site.
• If you contacted us directly for news stories or media related content.
• To register as a user of our business services we need to collect information such as your name and email address, the name and address of your company, your job title and the services you have an interest in. We may ask different questions for different functions, including competitions. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• To register as a user of our consumer information and promotional services we need to collect information such as your name and email address.
• Through your browser or device: most browsers and landing pages collect specific information automatically, for example, type and version of operating system, screen resolution, device manufacturer and model, language, internet browser type and version, and the name. We use this information, for example, to make sure that the Trident Controls Ltd. services function properly, analyse the performance of our products, and to improve and maintain the services.
• IP address: IP addresses are automatically transmitted as part of any internet communication, and collecting IP addresses is a common practice; many websites, applications and other Trident Controls Ltd. services collect IP addresses automatically. We use IP addresses for purposes such as communicating with your device, calculating usage levels of our services, helping diagnose server problems, security and administering our services.
• Location data: We may collect the physical location of a connected device, for example, using satellite, cell phone tower, and WiFi signals. We may use your device’s physical location to provide you with location-based Trident Controls Ltd. services and content. You can choose whether to allow or deny uses and/or sharing of your device’s location by changing your device settings, but if you wish to reject such methods and/or sharing, we and/or our marketing partners may not be able to provide you with the relevant Trident Controls Ltd. services and content.
• Applications: developed in connection with the website for mobile devices will operate and capture information as set out above and are also subject to this policy. Applications developed by/for us but deployed on other platforms such as social media channels may provide feedback to us on activity and usage specific to a user.
• Attendance at events: we may take photographs at certain events whether promotional, networking or supplier events. These images are for business use to demonstrate participation and the ongoing promotion of our services and events. You may be identifiable in these images. We also endeavour to use images with the utmost discretion and for business use only. You have the option to ‘opt-out’ of photo use at these events if you do not wish to be photographed.
• Our websites participate in affiliate programs of the network ads.google.com (operator: Google LLC). When displaying or clicking on advertising material, cookies (URL https://ads.google.com) can be set on your device. These cookies contain IDs that provide information about website operators, the advertising material, the contact time and the advertising clients. This information is used to process the claims for a commission of the website operator in the case of a logged conversion (for example, a sale, or a registration, etc.). Besides, information about the device (anonymised IP, operating system, browser version) is collected in order to improve the service and to prevent abuse. You can set in your browser whether and to what extent cookies should be allowed. However, we point out that a restriction may be associated with loss of use of websites. For more information and the option to opt-out, visit https://www.lead-alliance.net/dataprotection